FAQ: Computers
Q: My Laptop screen is cracked, how much does that cost to fix?
A: This question has multiple steps to generate an accurate answer. To start:
Q: Why is my computer running so slow?
A: Too many possible answers without putting my hands on it. Popular culprits are:
A: This question has multiple steps to generate an accurate answer. To start:
- I highly recommend bringing the laptop in for a physical inspection of its current state. This allows me to provide an accurate quote if additional parts are needed, and if data recovery is more important, I can start the process immediately.
- I need your specific laptop make and model (Lenovo Ideapad L940-15iik, MacBook Pro A1278). That information, along with the serial number will help me determine if you have a glossy touchscreen, or gamer-focused matte finish IPS.
- I need to know if there is any damage to the screen housing corners, hinges, or keyboard area. These areas affect whether I can safely install a new screen that will look and feel original, or additional parts are required for your repair.
- If your laptop does not open at all due to physical damage, the data may still be recoverable if a screen replacement is not worth the investment due to the age of your computer.
- A common Windows laptop non-touch screen replacement, with no other parts needed, starts at $250 with 3-4 day average turn around, up to 10 days with shipping.
- A common Windows laptop with touch screen replacement, with no other parts needed, starts at $350 with 3-4 day average turn around, up to 10 days with shipping.
- A common MacBook Pro / Air 13" screen replacement, with no other parts needed, starts at $350 with 2-3 day average turn around, up to 10 days with shipping.
Q: Why is my computer running so slow?
A: Too many possible answers without putting my hands on it. Popular culprits are:
- Mechanical Hard Drive aka 1990s Technology. I recommend a Solid State Hard Drive (SSD).
- Data management is needed. Your hard drive could be filled up, leaving no room for new data.
- System maintenance is needed. Those Windows Updates harass you for a good reason!
- Virus/Malware/Ransomware infection. I recommend Windows Defender, and it is free.
- Multiple antivirus software running. Too much protection can feel as slow as an infection.
- Your internet connection. Cloud-based software like Office 365 may not function well with slow Internet.
- Hardware SSD Upgrade starts at $200 / 500GB with 1-2 average, up to 3 day turn around.
- Software (data / maintenance / virus) starts at $100 with 1-2 day average, up to 5 day turn around.
- SSD has 3 year manufacturer warranty, and all software repairs are covered for 30 days.
FAQ: Cell Phones & Tablets
Q: My phone screen is cracked, how much does that cost to fix?
A1: The majority of our customers are iPhone users, so I will start there:
Q: Do you repair iPads?
A: Yes, unless the frame or corners are extremely damaged.
Q: What about Microsoft Surface tablets?
A: Oh no, no no. I highly recommend the refurbishment program offered directly through Microsoft.
A1: The majority of our customers are iPhone users, so I will start there:
- iPhone screen repairs for models 6 through 8, and SE2 / SE3 are less than $100.
- iPhone screen repairs for X through 11 Pro Max are $100-200.
- iPhone screen repairs for 12 series are $150-200.
- iPhone screen repairs for 13 base model is $150.
- I do not work on iPhone 13 Pro or newer until aftermarket parts meet, or exceed OEM quality.
- Samsung S23 Ultra 5G screen repair is $375
- Samsung S23 base model screen repair is $250
- Samsung A54 5G screen repair is $150
- Samsung A32 5G screen repair is $125
Q: Do you repair iPads?
A: Yes, unless the frame or corners are extremely damaged.
Q: What about Microsoft Surface tablets?
A: Oh no, no no. I highly recommend the refurbishment program offered directly through Microsoft.
FAQ: Data Recovery
In Progress